Returns & Refunds Policy

At Pinocchio Tech, we want you to be completely satisfied with your purchase. If you’re not entirely happy with your order, our Returns & Refunds Policy ensures a smooth process for returns and refunds. Here’s what you need to know:

At Pinocchio Tech, we want you to be completely satisfied with your purchase. If you’re not entirely happy with your order, our Returns & Refunds Policy ensures a smooth process for returns and refunds. Here’s what you need to know:

1.  Easy Return Process

If you wish to return an item, follow these simple steps:

Step 1: Request a Return

Contact our customer support team via email at info@pinocchiotech.com or call us at 03318744219 within 7 days of receiving your order.

Step 2: Pack Your Item

Ensure that the item is unused, in its original packaging, and includes all accessories, tags, and manuals.

Step 3: Ship the Product

Once your return request is approved, we will provide you with instructions on how to return the item.

2.  Eligibility for Returns

Your item is eligible for a return if:

• The product is damaged, defective, or not as described.
• You notify us within 7 days of receiving the
• The product is unused and in its original packaging.

Note: Certain items may not be eligible for return due to hygiene or safety reasons.

3.  Refunds

Once we receive and inspect the returned item, we will process your refund:

• Refund Approval: After verifying the condition of the returned product, you will receive an email notification regarding the approval or rejection of your refund.
• Refund Method: Refunds will be processed to your original payment
• Refund Timeframe: Refunds typically take 7-10 business days to be processed after

4.  Exchanges

If you would like to exchange an item for a different size or model, please contact our support team. Exchanges are subject to product availability.

5.  Non-Returnable Items

The following items are not eligible for return:

• Products with missing accessories or
• Perishable goods and hygiene-sensitive products.

Purchase Protection Policy for Pinocchio Tech

Last Updated: 17, OCT, 2024

At Pinocchio Tech, we are committed to ensuring that you have a safe and secure shopping experience. Our Purchase Protection guarantees that you can shop with confidence. Here’s how it works:

1.  Full Refund for Damaged, Defective, or Incorrect Products

If the product you receive is damaged, defective, or not as described, you are eligible for a full refund.

• Eligibility: Notify us within 7 days of receiving the
• Process: Contact us to initiate the return

2.  Secure Transactions

Your payments at Pinocchio Tech are protected by secure payment gateways. If you encounter any unauthorized transactions, contact our support team immediately.

3.  No Delivery, No Payment

If your order does not arrive within the promised time, we offer a full refund for undelivered products.

4.  Simple Returns

We strive to make returns easy and hassle-free. If you’re not satisfied, you can return your product within 7 days of delivery.

5.  Our Commitment to You

At Pinocchio Tech, your satisfaction is our priority. If you have any questions about our Returns & Refunds or Purchase Protection policies, please contact us at:

• Email: info@pinocchiotech.com
• Phone: 03318744219